Senior Manager, Client Concierge & Occupational Health Services
Elly Rader serves as Senior Manager of Client Concierge & Occupational Health Services at AB Global, where she leads the delivery of high-touch client support and oversees the coordination of occupational health and drug testing services. In a role that sits at the intersection of service, speed, and precision, Elly ensures that clients receive proactive, responsive support backed by real expertise, not ticket queues.
With a deep understanding of client needs and operational execution, Elly manages the Client Concierge model, AB Global’s differentiated approach to service that replaces traditional account management with dedicated, knowledgeable experts. Her leadership ensures that clients have a single point of contact who understands their business, anticipates challenges, and drives resolution with urgency and accountability.
In addition to client service, Elly oversees occupational health coordination, including drug testing programs and complex scheduling logistics, often in hard-to-serve or high-volume environments. She plays a key role in ensuring these services are executed efficiently, compliantly, and without disruption to client operations.
Elly’s approach reflects AB Global’s broader philosophy: service is not reactive; it’s intentional. By combining operational discipline with a client-first mindset, she helps ensure that every interaction reinforces trust, reduces friction, and delivers outcomes that meet the Gold Standard.
