2025 Year-End Reflection: Built with Heart, Momentum, and the Courage to Lead

As we close out 2025, I’m taking a moment to pause, reflect, and say how incredibly proud I am of what we’ve built together.

When I founded AB Global, my goal wasn’t to create just another background screening company. It was to build something different. Something rooted in care, transparency, and real partnership. This year, that mission didn’t just stay intact, it gained real momentum.

Five Years of Recognition, Earned the Right Way

One of the accomplishments that means the most to me this year is earning our fifth consecutive year on the HRO Today Bakers Dozen list as a top background screening provider.

Five years in a row is about consistency. It’s about showing up, doing the work, and never losing sight of the people behind every report. Recognition like this isn’t about accolades. It’s about trust, and trust is everything in our industry.

Service That Feels Personal, Because It Is

In 2025, we continued to double down on service in ways that truly matter.
Our Dedicated Client Concierge model remains one of the things clients tell us they value most. Real people. Named contacts. Fast responses. Proactive updates. No call centers. No guessing who to reach out to. This model isn’t scalable in the traditional sense, but it’s scalable in the ways that count, relationships, accountability, and peace of mind.

We also strengthened our Transition Team, ensuring that every new client onboarding experience is thoughtful, organized, and stress-free. Transitions are often where partnerships are tested, and we’ve built a team whose sole focus is getting it right from day one.

Growth Guided by Listening

2025 was a year of intentional expansion, guided almost entirely by our clients’ voices.

One of the most impactful additions was our Golden Glove Service, created to remove friction from drug and occupational health coordination. This wasn’t a boardroom idea. It came directly from client conversations about where processes felt heavy and how we could better support both HR teams and candidates.

That same listening mindset shaped everything we improved this year, smarter tools, cleaner workflows, and more hands-on support where it matters most. We didn’t grow for the sake of growth. We grew to serve better.

Education as a Responsibility, Not a Bonus

Education has always been part of our promise, and in 2025 we expanded it in a meaningful way.

We enhanced the KnOWLedge Vault, giving clients direct access to compliance resources, sample forms, guidance, and real-world insights that help them navigate an increasingly complex screening landscape with confidence.

We also launched Screening 601 and Screening 701, moving beyond the basics and into advanced, practical education for experienced HR professionals and volunteer managers. These courses were built for people who want clarity, context, and depth, not surface-level overviews.

We believe informed clients make better decisions, and better decisions protect people.

Saying the Quiet Part Out Loud

2025 was also the year we chose to speak up.

For far too long, the background screening industry has avoided an uncomfortable truth, the offshoring of U.S. candidate PII. Social Security numbers, dates of birth, addresses, and sensitive personal data quietly processed overseas, often without employers or candidates fully understanding what’s happening.

We decided silence wasn’t acceptable.

This year, we openly addressed these practices and shared what candidates have been telling us all along, they don’t want their personal information offshored. Employers don’t want it either, once they understand the risk.

Transparency isn’t optional at AB Global. People deserve to know where their data goes, who touches it, and how it’s protected. Speaking up hasn’t always been comfortable, but leadership rarely is. The response has been powerful, honest conversations, increased awareness, and a shift in expectations across the industry.

That’s the kind of disruption we believe in. The kind that protects people.

The Heart Behind the Work

None of this happens without our team.

I am endlessly proud of the people at AB Global. Their care for candidates, commitment to compliance, and dedication to doing things the right way sets them apart. They solve problems before they escalate, treat people like people, and support one another in ways that make this company special.

Watching this team grow and lead in 2025 has been one of the greatest privileges of my career.

Looking Ahead to 2026

As we move into 2026, the energy is undeniable.

We’re entering the new year with clarity, confidence, and velocity. There’s meaningful innovation ahead across technology, services, and compliance solutions. Real game changers that will continue to raise the bar for what background screening should look like in a modern, people-first world.

To our clients, thank you for trusting us and pushing us to be better.
To our partners, thank you for believing in what we’re building.
To our team, thank you for being the Gold Standard every single day.

Picture of Brittany Bollinger Boyle

Brittany Bollinger Boyle

With over 13 years of working expertise in the background screening industry, Brittany Bollinger Boyle is the dynamic CEO and Founder of AB Global. Often referred to as the “youngest old-timer” in the industry, Brittany’s career journey started early when she attended the inaugural National Association of Professional Background Screeners (NAPBS now PBSA) conference at just 12 years old. This early exposure sparked a passion that has driven her to become a leading figure in the field, with a deep understanding of the industry’s evolution.

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