TRUST IS THE BEDROCK OF THE PROCESS
Background screening is a process that is built on trust. You need to trust your candidates – trust your vendor – trust their compliance and guidance – trust your Account Manager (if you even have one) – trust your ATS & screening platforms are communicating – trust your internal team to make the right decisions – trust your screening policies, screening processes, and legal guidance. That sure is a whole lot of trust! Let’s take a closer look.
TRUST YOUR CANDIDATES
When it comes to trusting candidates, you are trusting that their resumes are accurate, degrees are real, references are not fake, and that the person you interview is the same person that shows up to work on day one. This is why you need a vendor that will compare resumes to what get entered, verifies education, validates references provided to make sure they are real or else goes to the employer directly to verify, and utilizes state-of-the-art Identity Verification Technology to ensure your candidate is the person that starts.
TRUST YOUR VENDOR
Trusting your vendor is just as important. Ask yourself – is your vendor accredited, is their platform secure, are they fully integrated with your ATS System, do they protect your candidate’s data or do they risk offshoring their data, are their compliance processes current, are their documents and forms continually updated, is your Account Manager FCRA certified and experienced enough to guide you properly and safely, and do they invest in training your team and abiding by the strictest levels of compliance and data security? You should be asking your vendor about every one of these topics and never settle!
TRUST YOUR TEAM
And finally, can you trust that your internal teams have received the training (both internal & external) needed to make the right decisions when interpreting and acting on screening results, do you have written policies for background screening, and drug testing, are your screening processes consistent and compliant, has your legal team given you guidance to ensure that these policies and processes are non-discriminatory and compliant, and do you have resources available to answer your compliance questions?
I TRUST I HAVE YOUR ATTENTION
I trust that this was an eye-opener and has created an immediate need to evaluate everything listed above. If you would like to speak with a vendor with decades of industry experience, dual PBSA accreditations, a President who is a CCEP (Certified Compliance & Ethics Professional), In-House Legal Counsel, a KnOWLedge vault of compliance support, Screening University (7 Free SHRM approved Professional Development classes covering key HR topics in background screening, compliance, policy development, program management, drug testing, international screening and SHRM and HRCI credits for every class), a dedicated US based Client Concierge for every client, 100% US based order fulfillment and support, a dedicated Transition Team with an Executive Sponsor for every account, proven Identity Verification Technology, has been on The Bakers Dozen List for Client Support for 5 straight years, and genuinely LOVES background screening, then you need to schedule a call with AB Global!
