Strengthening Trust Through SOC 2: An IT Engineer’s Perspective in Background Screening

In the background‑screening industry, trust isn’t just a value it’s the foundation of every interaction we have with clients and applicants. As an IT engineer, I see firsthand how critical it is to safeguard the sensitive personal data entrusted to us. That’s why achieving and maintaining SOC 2 compliance has become one of the most important pillars of our security program.

SOC 2, developed by the American Institute of CPAs (AICPA), evaluates how well an organization manages customer data across five Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy. For a background‑screening company handling Social Security numbers, employment histories, criminal records, and other highly sensitive information, these principles aren’t abstractly directly shape how we design and operate our systems.

From an engineering standpoint, SOC 2 pushes us to build with intention. It requires strong access controls, continuous monitoring, encryption at rest and in transit, and rigorous change‑management processes. These aren’t just checkboxes; they’re practices that reduce risk and strengthen the resilience of our infrastructure. Every log we collect, every alert we tune, and every system we harden contributes to a more secure environment for our clients.

What I appreciate most about SOC 2 is that it forces alignment across the entire organization. Security isn’t just an IT responsibility; it becomes a shared commitment. HR, operations, compliance, and engineering all work together to ensure policies are followed, incidents are documented, and improvements are continuous. This cross‑functional collaboration ultimately leads to better outcomes for the people whose data we protect.

For our clients, SOC 2 provides assurance that we’re not only meeting industry expectations but exceeding them. In a market where data breaches and privacy concerns are top of mind, being able to demonstrate audited, independently verified controls sets us apart.

As threats evolve, so will our approach. SOC 2 isn’t a one‑time achievement, it’s an ongoing journey. But as an IT engineer, I’m proud to be part of a team that treats data security as a core responsibility and a competitive advantage.

ABOUT AB GLOBAL
AB Global is The Gold Standard in Background Screening®, providing compliant, global background investigations backed by a client-centered experience.
The company holds dual PBSA Accreditations (U.S. & Global) and operates 100% U.S.-based, ensuring complete data sovereignty and ethical compliance across every market it serves.
With a client-concierge service model, SHRM & HRCI-accredited Screening University, and proprietary solutions such as GoldenEye 365, AB Global continues to lead the industry with innovation, integrity, and excellence.
Picture of Professor Hootsworth

Professor Hootsworth

Professor Hootsworth guides AB Global, ensuring they remain true to their mission of delivering the Gold Standard in background screening. Whether he’s unraveling a tricky screening puzzle or delivering a lecture at Screening University, Hootsworth’s brown feathers and blue eyes have become a symbol of trust, integrity, and knowledge in the background screening world.

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I’ve been around background screening since I was twelve years old. Which, admittedly, is probably not what most twelve-year-olds would choose to spend their time thinking about. But somewhere along the way, this industry became part of who I am. And the idea of building a company of my own stayed with me.